Frequently Asked Questions
Everything you need to know about your future wardrobe.
Where does FROM FUTURE ship and what are the costs?
We offer worldwide shipping. Delivery is free on all orders over $200. For smaller orders, a flat rate is calculated at checkout based on your specific location.
What is your return policy?
You have 30 days from the date of delivery to return your items. Products must be in their original condition with all tags attached to be eligible for a full refund.
How should I care for my cashmere and silk pieces?
To preserve the quality of our premium fabrics, we recommend hand washing in cold water with a specialized detergent or professional dry cleaning. Always lay flat to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments in select regions.
How can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment in real-time.
Are your materials sustainably sourced?
Yes, we focus on high-quality natural fibers. We work directly with producers to ensure ethical sourcing practices and to minimize our environmental footprint throughout the production cycle.